Privacy Policy

Elbow River Casino Calgary Privacy Policy

This policy outlines how we collect, use, share, and protect the personal data you provide to us when using our website or registering for a loyalty program at Elbow River Casino Calgary.

Collection of Personal Data

When you visit our website, we may collect certain information about your browsing activities, such as pages visited, IP address, device type, and operating system. We also collect personal data that you voluntarily provide to us through online forms, including name, email address, phone number, and date of birth.

Usage of Personal Data

We use the collected personal data for various purposes:

• To manage your account and loyalty program membership
• To send promotional emails, newsletters, or special offers about our products and services
• To personalize your experience on our website based on your interests and preferences
• To improve our website's functionality and performance

Sharing of Personal Data

We may share your personal data with third parties in the following circumstances:

• With regulatory bodies to comply with licensing requirements or reporting obligations
• With service providers who assist us with managing our loyalty program, sending promotional emails, or analyzing user behavior
• To protect against potential security threats and ensure a safe online environment

Security Measures

We employ industry-standard security measures to protect your personal data from unauthorized access, use, disclosure, modification, or destruction. These measures include:

• Use of HTTPS protocol with SSL/TLS encryption for secure communication between our server and your browser
• Regular updates to our website's software and plugins to prevent vulnerabilities
• Strict access controls and authentication procedures for authorized personnel

Data Retention

We retain personal data only as long as necessary to fulfill the purposes stated above. When your account is closed or you unsubscribe from promotional emails, we will delete or anonymize your data in accordance with applicable laws.

Your Rights and Choices

You have the right to:

• Access, review, and correct your personal data
• Request deletion or erasure of your personal data
• Object to certain processing activities related to direct marketing

If you wish to exercise any of these rights, please contact us through our website's support page.

Amendments to This Policy

We reserve the right to update this policy at any time without prior notice. When changes occur, we will publish an updated version on our website. We encourage you to review this policy regularly for any updates or modifications.

By continuing to use our website and registering for a loyalty program, you acknowledge that you have read and understood this Privacy Policy.

Contact Information

For questions about this policy, please contact us.