Terms and conditions

TERMS AND CONDITIONS OF USE FOR EWB

1. ACCEPTANCE OF TERMS

By accessing or using any service, feature, or facility provided by Elbow River Casino Calgary (the "Services"), you agree to be bound by these Terms and Conditions (the "Agreement"). If you do not agree with the terms of this Agreement, please discontinue use of the Services immediately.

2. AGE RESTRICTIONS AND RESPONSIBLE GAMBLING

The Services are only available for use by individuals who have reached the age of 18 years or older. Elbow River Casino Calgary requires all users to confirm their date of birth during registration and reserves the right to request proof of age at any time. Elbow River Casino Calgary encourages responsible gambling practices and urges its users to seek help if they believe they may be experiencing problems with excessive or compulsive betting.

3. GAMBLING LAWS AND REGULATIONS

Elbow River Casino Calgary is subject to all applicable laws, regulations, and gaming industry standards in the region where it operates. By using the Services, you acknowledge that Elbow River Casino Calgary's offerings comply with local regulatory requirements. Any violation of these terms may result in termination of your account.

4. ACCOUNT CREATION AND SECURITY

When creating an account with Elbow River Casino Calgary, you will be required to provide accurate and truthful information about yourself. You must ensure that all login credentials (username and password) are kept confidential at all times. If another user accesses the Services using your credentials without authorization, you shall remain responsible for any actions they may take.

5. GAME RULES AND TERMS

Elbow River Casino Calgary operates various types of games across its platforms. Specific rules, payouts, or other game-related terms may apply to each type of game and are available in-game or through a dedicated support channel. You acknowledge that winning a prize is contingent upon compliance with these specific rules as well as the general terms outlined here.

6. DISPUTES AND CLAIMS

Elbow River Casino Calgary will address any disputes arising from the Services fairly, thoroughly, and promptly. Claims regarding prizes won should be made to our designated team within 30 days of being awarded; subsequent claims may not be considered for processing.

7. REFUNDS AND PAYMENTS

Elbow River Casino Calgary reserves the right to manage its risk through various means, including but not limited to cash flow protection policies and responsible gaming controls. In exceptional circumstances, we may cancel or deny payment to a winner based on such criteria, with notification sent directly to your account email (if provided).

8. CUSTOMER DATA AND CONFIDENTIALITY

Elbow River Casino Calgary is committed to protecting its users' data in compliance with all relevant laws. However, you agree that any information shared or collected by Elbow River Casino Calgary may be used for marketing purposes unless you specifically opt-out through the designated channels.

9. JURISDICTION AND APPLICABLE LAW

By participating in the Services and accepting these Terms & Conditions, it is understood that your activity will be governed exclusively by Alberta's laws as applicable to gambling operations. Any disputes related to Elbow River Casino Calgary services are subject to final decision within this jurisdiction with binding force.

10. CHANGES TO TERMS AND CONDITIONS

Elbow River Casino Calgary may modify or terminate any aspect of the Services at its discretion and without prior notice, including these Terms & Conditions themselves. Changes become effective once posted online. Regular review is recommended for maintaining an active and informed relationship between you and Elbow River Casino Calgary.

11. GOVERNING LAWS OF ALBERTA

The laws governing this agreement are those in force within Alberta. If any provision of this Agreement be held to be invalid or unenforceable, it shall not affect the validity and enforceability of other provisions under these Terms and Conditions.

12. FINAL PROVISIONS AND APPLICABLE REGULATIONS

Any disputes related to your activity with Elbow River Casino Calgary should ideally be resolved directly through our dedicated support channels; however, in cases where this is impossible or inadequate, only an Alberta court of competent jurisdiction shall have the authority to resolve any claims or legal actions arising from these Terms and Conditions.

By participating in the Services provided by Elbow River Casino Calgary, you confirm understanding that all obligations outlined within this Agreement are enforceable. Your continued access or use after becoming aware of a change indicates acceptance of those revised terms as if original.

13. EFFECTIVE DATE

These Terms & Conditions were established effective January 1st, 2023 and shall continue to govern any interactions with Elbow River Casino Calgary until they are further updated or otherwise superseded.

14. ACCEPTANCE

You acknowledge by using the Services that you have fully read these Terms and Conditions of Use for EWB; therefore your continued access signifies agreement to abide by this Agreement as well as all applicable laws governing gambling operations within Alberta, Canada