Responsible gambling

Responsible Gambling at Elbow River Casino Calgary

We take responsible gambling seriously and encourage all our guests to play within their limits.

If you feel that your gaming is becoming a problem, please do not hesitate to talk to us about it. We have staff available 24/7 who can provide confidential support and advice on managing your playing habits.

Setting Limits

• To help you stay in control of your spending, we encourage you to set deposit limits for your gaming activities.
• You can also request time-outs or self-exclusion from our premises if needed.
• Our staff will be happy to assist you with setting these limits and provide guidance on how to stick to them.

Reality Check

Throughout the casino, you'll find reminders about responsible gaming practices. These reality checks encourage players to take a step back and consider their spending habits.

Support Organizations

We work closely with AGLC-approved support organizations that specialize in helping individuals who struggle with problem gambling. If you or someone you know needs help, we can direct you to the following resources:

• Alberta Problem Gambling Helpline
• Online Resources

Self-Exclusion

If you feel that your gaming is becoming a serious problem, please consider self-excluding from our premises. We will remove all access to your account or provide other measures to prevent further play.

Responsible Gaming Policy

Elbow River Casino Calgary takes responsible gambling seriously and follows strict guidelines in line with Alberta's regulations on the matter.

• To report suspicious activity or concerns about a player, please contact us 
• Our staff is trained to recognize signs of problem gaming and will offer support where needed

Helping Others

We also want you to know that if someone close to you has been impacted by problem gambling, there are resources available for friends and family members too. The Alberta Problem Gambling Helpline can provide support and guidance on how to help those struggling with the issue.

By taking responsible gaming seriously together, we aim to create a safe and supportive environment for all our guests at Elbow River Casino Calgary.